As a new client of our practice, you can expect our full attention to your pets’ needs. Our service will be provided with courtesy and respect.
When you arrive for your appointment, you will be greeted warmly, and we will usher you into an examination room as soon as we have one available. Feel free to browse our retail area or look at the educational/product information pamphlets in our reception area. Our goal is to see all of our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.
You may see a Registered Veterinary Technician first who will take a history, and gather some data for the doctor. A veterinarian will see you next, examine your pet, answer your questions and plan further diagnostics or treatment as necessary. You may see the RVT again to wrap things up, and she/he will provide you with further educational information and answer routine wellness and care questions for you. Our client care specialists will handle billing and schedule any needed follow up.